This Privacy Policy explains how Smart Dental Compliance & Training Ltd ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services. We are committed to handling your information in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who we are
Smart Dental Compliance & Training Ltd is the data controller for personal data collected through this website. Company number: [COMPANY NUMBER]. Registered address: [REGISTERED ADDRESS, UK].
2. What data we collect
- Contact form submissions - name, practice name, email, phone, message.
- Quote/calculator submissions - name, email and the itemised compliance package you selected.
- Booking submissions - full name, email, telephone, practice name, service, preferred dates, timing and delegate count where applicable.
- Technical data - IP, browser type, pages visited (via cookies/analytics).
3. How we use your data
- To respond to enquiries and provide services you request.
- To send quotes you've requested by email.
- To deliver and administer bookings and payments.
- To improve our website and services.
- Where you've opted in, to send relevant updates and resources.
4. Lawful basis
We rely on (a) your consent for marketing communications and non-essential cookies; (b) the necessity of performing a contract for service delivery; and (c) our legitimate interests in running and improving our business.
5. Third-party processors
- Email delivery providers - to send quotes, booking requests, confirmations and resources.
- Analytics providers - to understand site usage.
6. Data retention
We retain personal data only for as long as needed to fulfil the purposes set out above or as required by law (typically up to 6 years for financial records).
7. Your rights
You have the right to access, rectify, erase or restrict processing of your personal data, to data portability, and to object to certain processing. You can also withdraw consent at any time. To exercise these rights, email smartdentalcompliance@gmail.com.
8. Cookies
We use essential cookies to make the site work and, with your consent, analytics cookies to improve it. You can manage your preferences via the cookie banner.
9. Contact
For data requests or questions, contact us at smartdentalcompliance@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.